A Pan-African Vision Rooted in Culture and Comfort

ONOMO Hotels is a dynamic African hospitality brand that blends contemporary design with local culture, offering travelers a unique and immersive experience. Established in 2009, the group has expanded to 23 lifestyle hotels across 13 countries, focusing on providing authentic and comfortable stays that celebrate the continent's diversity and art.

Digitizing a Growing Hotel Portfolio with Augment

Augment embarked on a collaborative journey with ONOMO Hotels to digitize their portfolio. This partnership aims to enhance operational efficiency and guest experiences through innovative digital solutions. Currently, we are piloting our platform in three of their hotels: ONOMO Hotel Casablanca City Center, ONOMO Hotel Douala, and ONOMO Hotel Kampala.

From Casablanca to Kampala: Early Testbeds of Innovation

ONOMO Hotel Casablanca City Center, located in the heart of Casablanca, offers guests modern amenities and a vibrant atmosphere, making it ideal for both business and leisure travelers. ONOMO Hotel Douala, situated in Cameroon’s economic capital, features comfortable accommodations with a rooftop pool and fitness center, catering to business travelers and tourists alike. ONOMO Hotel Kampala, perched on Nakasero Hill, provides sweeping city views and contemporary comfort, serving as a tranquil retreat in Uganda's bustling capital.

Empowering Hotel Teams Through Digital Facility Management

Our work with ONOMO focuses on three core areas. First, we are centralizing their data and documentation into a single, unified platform—eliminating silos and enabling seamless access to vital information. Second, we are streamlining maintenance management across housekeeping, reception, facility management, and technical teams, bringing consistency and simplicity to daily operations. Third, we’re enabling the generation of accurate, real-time reports that mirror exactly what’s happening on the ground, offering unparalleled visibility and control. This hands-on collaboration is not just about software implementation—it’s about reshaping how ONOMO’s teams interact with their environment, empowering them to focus on what matters most: delivering exceptional hospitality.